Racii Privacy Policy

At Racii, your privacy is very important to us. This policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

• Account Information: Name, email, password, and user type (Client or Cook) when you sign up.
• Profile Details: For Cooks, any information you add about your food offerings, experience, and location.
• Booking Data: Details of your orders, messages with Cooks, and any reviews you leave.
• Cookies & Analytics: We may use cookies to improve your experience and understand how users interact with the website.

2. How We Use Your Information

• To connect Clients with Cooks and manage bookings.
• To communicate important updates, confirmations, and support messages.
• To improve our website, services, and user experience.
• To ensure the safety and trustworthiness of the platform.

3. Sharing Your Information

We never sell your personal data. We may share limited information with Cooks when you book a service, but only what’s necessary to fulfill the booking.

4. Security

We take reasonable measures to protect your data from unauthorized access or disclosure. However, no online platform can be 100% secure, so please use strong passwords and protect your account.

5. Your Rights

You can request access to, correction, or deletion of your data at any time by contacting us at support@racii.com. You can also manage your cookies through your browser settings.

6. Children’s Privacy

Meal Customization & Children

RACII allows hosts to prepare meals that can be adjusted for children or guests with special dietary preferences. You can communicate directly with the cook to request kid-friendly meals or modifications. Please note that while cooks strive to accommodate these requests, RACII cannot guarantee specific outcomes or flavors. We encourage clients to discuss any allergies or specific needs with the cook before placing an order.

7. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the date updated.

By using Racii, you agree to this Privacy Policy.